Ensuring taxpayer understand their tax responsibilities and have the support they need to meet their tax obligations is a fundamental part of the tax administration process. From over-the-phone to fac-to-face customer support, we offer opportunities for all taxpayers to get the services they need. We hope you will explore our career opportunities and consider joining our team.

Contact Representatives

As a Contact Representative, you will provide over-the-phone technical assistance to individuals and businesses. You will apply the tax code while addressing a wide range of issues to assist taxpayers in understanding and meeting their tax responsibilities so no prior tax experience is required.

Tax Examiners

As a Tax Examiner, you will respond to taxpayer correspondence and other inquiries regarding a variety of tax returns, related schedules, and other documentation. You will analyze and resolve tax processing problems, adjust taxpayer accounts, prepare and issue manual refunds, perform credit transfers, and compute tax, penalty, and interest.